Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ starts at 100 pieces for standard sizes. Custom sizes and complex finishes typically start at 300-500 pieces. Contact us at fancy@aopabox.com for a specific quote.

Question 2

What is the lead time for production?

Accepted Answer

Standard production lead time is 15-20 business days after sample approval. Sample production takes 7-10 business days. Express 7-10 day production available with a 15% surcharge.

Question 3

Do you support OEM and ODM customization?

Accepted Answer

Yes, we offer full OEM and ODM services. Our in-house design team can create custom packaging from your specifications or reference images. We support custom size, material, color, printing, and insert design.

Question 4

What certifications does Aopa have?

Accepted Answer

Aopa is FSC Chain of Custody certified since 2006, BSCI audited for ethical manufacturing, ISO 9001 quality management certified, and Intertek tested.

Question 5

What payment terms do you accept?

Accepted Answer

Standard payment terms: 30% deposit via T/T wire transfer, 70% balance before shipment. L/C accepted for orders above USD 50000. PayPal accepted for sample orders.

Question 6

Can I get a free sample?

Accepted Answer

We provide physical samples at production cost, fully credited toward your bulk order. Sample production takes 7-10 business days. Digital structural design is always free.

Question 7

How do you ensure product quality?

Accepted Answer

Every order undergoes AQL inspection before shipment. We check dimensions, printing registration, color accuracy, magnet strength, and structural integrity. In-line production photos provided at key stages.

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